Meet our Team

We feel fortunate to belong to a great team that works hard to deliver great experiences to our guests at Mount Rushmore Resort at Palmer Gulch. In offering two great destinations for visitors – Mount Rushmore Lodge and Mount Rushmore KOA – we know you’ll find accommodations that meet your needs and fun activities to fill your days and nights. We can’t wait to meet you.

We Are Here to Serve You

We will do all we can to make your vacation season one full of great memories to last a lifetime.
We like to say, “Palmer Gulch is the place where you can do as much or as little as you please.” Fill your days with fun activities – from horseback riding to splashing down our waterslide. Or you can just sit back, relax and soak up the stunning beauty of the Black Hills.

Nathan Lail, our General Manager, would like to personally welcome you to the resort, which features one of the largest KOA campgrounds in the country. KOA recently awarded our campground “resort” status because of all the amenities and activities we offer. Nathan is a local product from Rapid City, SD.  Nathan has worked in the hospitality industry most of his life and is excited about the upcoming 2018 season.

Nate has assembled a great team to help the resort run like clockwork. Ben Larsen is our Guest Services Manager. He and his family have called the Black Hills home for nine years.

Jennifer Karschnik is in charge of group sales and coordination. Contact Karschnik for information and to help plan your family gathering, group event or company retreat. She’s eager to work with you to make your special occasion truly memorable.

Billie Getman, Manager of Mount Rushmore Lodge at Palmer Gulch, returned for her 21st year in 2018. Another returning veteran is Retail Manager Staci Anderson. Staci handles all the buying, set up and operations of our GREAT retail outlets at the resort. Last but not least, Dean Karschnik. Dean is the Facilities Manager for our beautiful resort. With a resort of this size, Dean and his team are busy keeping everything running smoothly for our guests.

Maintaining the rich heritage of Palmer Gulch, and providing a first-class experience to our guests is an enormous responsibility that Nate and his staff take very seriously. During your visit, if there is anything we can do to help make your stay more enjoyable, please don’t hesitate to ask.

Have A Great Stay WITH Us!

We will do all we can to make your vacation one full of great memories to last a lifetime.

  • Nathan Lail

    General Manager of Mount Rushmore Resort

  • Billie Getman

    Manager of Mount Rushmore Lodge


  • Stacie Anderson

    Retail Manager


  • Ben Larsen

    Guest Services Manager


  • Jennifer Karschnik

    Group Coordinator

  • Dean Karschnik

    Facilities Manager